We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The 23.8" PRO MP242PMG FHD IPS Monitor from MSI is the perfect everyday companion, built to last. With its 1920 x 1080 resolution, you’ll enjoy sharp, detailed visuals whether working, gaming, or streaming. The 120Hz refresh rate and 1ms MPRT response time ensure smooth, blur-free motion, while the IPS panel delivers vibrant colours and wide viewing angles. Designed to support long hours of use, it’s a reliable choice for everything from everyday tasks to immersive entertainment, offering the perfect balance of performance and durability.
A Display that captivates
Enhanced by a 300-nit brightness level and a 1300:1 contrast ratio, the monitor brings both clarity and depth, making every colour pop. It supports 1.07 billion colours and utilises 10-bit processing (8 bits + FRC) to achieve striking accuracy, boasting 100% Adobe RGB, DCI-P3, and sRGB coverage under the CIE1976 standard.
Ultra fast refresh and response
The monitor’s 120Hz refresh rate, combined with an ultra-fast 1ms MPRT (Motion Picture Response Time) and 4ms GTG (Grey-to-Grey), significantly elevates the display experience for business environments. These specifications ensure incredibly smooth motion and precise image transitions, making it ideal for high-speed tasks such as video editing, real-time data analysis, and fast-paced presentations. The quick response times minimise blur and ghosting, providing crisp, clear visuals that keep users focused, productive, and comfortable during extended hours of use.
Slick Accessory Slot
The 27" PRO MP242PMG features an accessory front located on the base, designed for easy phone access. This handy feature keeps your device within reach, making it convenient to charge or view notifications without interrupting your workflow.
Speakers & webcam
The monitor is equipped with a webcam and 2 built-in 3W stereo speakers, offering clear picture, balanced sound and excellent input for convenience and quality during those long meetings.
VESA Mountable
Additionally, the monitor supports a 75 x 75 VESA mount, giving you flexibility to easily mount it on a wall or adjustable arm. This allows for better ergonomics, saving desk space, and creating a cleaner, more streamlined setup.
Your eyes, your health
MSI employ EyesErgo advanced eye care features, promoting comfort and well-being for users of all ages. By reducing strain and supporting healthier viewing habits, it creates a workspace or learning environment that promotes productivity and care for the whole family. The Eye-Q Check feature enables users to perform self-checks on their eyes to ensure optimal eye health, which is particularly beneficial for professionals who spend long hours in front of the screen and want to take proactive measures health measures.
Simplicity at your fingertips
The MSI-exclusive software, Display Kit, provides a handy tool to optimise your display. It adjusts settings for easy reading and image enjoyment, with customisable colour modes to suit your preferences. Tailored for both productivity and relaxation, the Display Kit invites you to explore a more vibrant and comfortable way to view content.
Connect & Link
The monitor offers a range of connectivity options, including 1 x DisplayPort 1.2a, 2 x HDMI 2.0b, 1 x headphone out, a VGA port (D-Sub), in addition to 2 x USB 2.0 Type-A and a Type-B port as well, ensuring compatibility with plenty of devices and peripherals. Additionally, it features a Kensington lock slot for added security, providing peace of mind in shared or public environments.
DISPLAY
Resolution
Full HD 1920 x 1080p
Refresh Rate
120 Hz
Response
1 ms
Aspect Ratio
16:9
Panel Type
IPS LCD
Brightness
300 cd/m²
FEATURES
G-Sync / Free-Sync
Adaptive Sync
Audio | Speakers
Built in 2x 2W Speakers
HDR
SDR
Ports
VGA Ports: 1 DVI Ports: No HDMI Ports: 1x 1.4 Display Ports: 1 Built-in USB Hub: 2x 2.0 RJ-45: No Headphone Out: Yes
PHYSICAL
Dimensions (WxDxH)
540 x 412 x 227 mm
Weight
5.5 kg
Colour
Black
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
