We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Meet the slim and sleek new Galaxy Book2 Galaxy Book2 offers a wide 15-inch display with plenty of productivity-boosting space. Neatly framed in a sleek full aluminium body, it delivers style and durability.
Exceptional performance powered by a 12th Gen Intel® Core™ processor With 12th Gen Intel® Core™ processor onboard, the new Galaxy Book2 delivers the power you’ve been looking for. Built with ten cores on a multi-thread processing architecture, it takes robust performance to the next level.
A quick and powerful SSD with room to expand Galaxy Book2 comes with a powerful SSD drive for fast storage. It also has an additional slot you can use to expand your memory.
Intelligent video calling experience Galaxy Book2 makes you look and sound your best on video calls, while cutting out distractions. It boasts an HD camera, clear audio with Dolby Atmos and great sound with a dual mic. Studio mode also always makes you look professional by Auto framing the screen or blurring the background.
Light and powerful - only need to carry one Galaxy Book2 features a long-lasting 54Wh battery and a charger to keep your device up and running. This small and compact charger makes for a super portable accessory and it's also compatible with your other Galaxy devices with its USB C-Type cable.
A full complement of ports Power users who regularly use a wide range of storage devices and peripherals will appreciate being able to plug in without having to carry an extra multi-cable.
Double the screen, multiple the productivity Connect your Galaxy Book2 with a Galaxy Tab wirelessly to add a Second screen. You can duplicate, extend and instantly work across both devices with Samsung Multi Control. Slide the cursor from screen to screen and control Galaxy Tab and Galaxy Book with just one keyboard.
Simple, secure peace of mind sharing The Quick Share feature is a convenient way to wirelessly send files across Samsung Galaxy devices, while Private Share offers a new option to encrypt files using blockchain technology. You're in control of what you share and can also set an expiration date on file accessibility.
What's on your phone is now on your PC Bring your mobile apps to Galaxy Book2. Your Phone app has been optimised for Galaxy users with Link to Windows. It provides a seamless inter-device experience for ultimate convenience and uses Recent Apps to open what you just enjoyed from your phone, right onto your PC.
Daily life made easier Make life easier with Bixby and SmartThings from your PC. Use voice command to ask Bixby about the weather, time, and more. You even have an option to control SmartThings-compatible devices from your PC - Bixby can help you with this too. Stay in control and in your flow.
Set up, sign on and enjoy your new Galaxy Book2 in moments Galaxy Book Smart Switch and Single Sign-On combine to make it easy to onboard a new Galaxy Book2 360. Galaxy Book Smart Switch transfers your files and settings from your old device, while Single Sign-On gets you into your Galaxy Ecosystem and favourite apps with just one log-in.
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
