We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Experience powerful flexibility with LG Smart Monitor with Touchscreen, featuring a rolling stand for ideal adjustment to various angles and positions. Enjoy smooth touchscreen control, a large 31.5-inch display, and stunning 4K picture quality for work and entertainment.
Effortless adjustments, adaptable to any view
Our smart monitor comes with a flexible stand featuring a torsion spring hinge, offering tilt, swivel, height, and Portrait Mode adjustments for effortless angle customisation. The thick square-shaped base ensures stability, and the sleek gray-white tone blends seamlessly into any home or workplace.
Rolling stand with a hidden adapter
With its sturdy rolling wheels, effortlessly move it wherever you need, all while enjoying smooth and stable mobility. Plus, the hidden adapter keeps cables neatly concealed, ensuring a clean and organised look.
Productivity hub with easy connectivity
Three USB-C ports allow for display output, data transfer, and device charging (up to 65W), enabling support for your laptop, all at the same time over a single cable.
Easy to optimise effortlessly with LG Switch
The LG Switch app optimises your monitor for both work and life. You can quickly navigate and select smart functions with the keyboard and mouse, while seamlessly switching between your PC and webOS using shortcut keys. Plus, you can easily split the display into up to 6 sections, change the theme design, or launch a video call platform with a mapped hotkey.
Quick Control
Discover the convenience of Quick Control on the LG Smart Monitor Swing, which provides easy access to menus through simple actions with a keyboard and mouse. It also enables seamless switching between PC and webOS using keyboard shortcuts.
Mirror straight from your devices
Effortlessly share content from your smart device to our monitor with AirPlay 2* (for Apple devices), Screen Share** (for Android devices). Connect instantly and enjoy a seamless viewing and audio experience on a larger screen with just a few taps.
Home Office ready without a PC
webOS enables you to remotely access your PC and Cloud PC via Remote PC. This functionality lets you utilise various home office services, including video conferencing and cloud-based applications, all without a PC.
Seamless channel surfing
Thanks to webOS, enjoy seamless access to a variety of content through apps like Netflix, Prime Video, Disney+, YouTube, Apple TV, and free LG Channels. Get personalised recommendations, explore apps like Sports, Game, and LG Fitness, and easily control everything with a remote or touch. The 3-side borderless design of the slim white body enhances immersion, while 5Wx2 stereo speakers deliver crystal-clear sound for the ultimate viewing experience.
DISPLAY
Resolution
3840 x 2160 (4K UHD)
Refresh Rate
60Hz
Response
5ms GTG
Aspect Ratio
16:9
Contrast Ratio
1000:1
Panel Type
IPS
Brightness
350 cd/m²
FEATURES
G-Sync / Free-Sync
None
Audio | Speakers
5W x 2
HDR
HDR10
Ports
HDMI: YES(2ea)
USB-C: YES(3ea)
USB-C (Max. Resolution at Hz): 3840x2160@60Hz
USB-C (Data Transsmission): YES
USB-C (Power Delivery): 65W
USB Upstream Port: YES (USB-C, 1ea)
USB Downstream Port: YES (USB-C, 2ea)
PHYSICAL
Dimensions (WxDxH)
727.4 x 420 x 1302.3 mm with stand
Weight
21.2 kg with stand
VESA Mounting
Yes 100 x 100 mm
Colour
White
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
